Privacy policy
At Faeves, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our webshop on Shopify. By using our services, you agree to the terms of this Privacy Policy.
Collecting personal information
Personal Information: When you make a purchase or register an account on our webshop, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
Payment Information: To process your orders, we may collect payment information such as credit card details or other payment details. However, we do not store your payment information on our servers; instead, it is securely processed by our third-party payment processors.
Device Information: We may collect information about the device you use to access our webshop, including your IP address, browser type, and operating system.
Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the products you view, and the actions you take.
Sharing personal information
Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.
Customer Support: We may use your information to provide customer support and respond to your inquiries or requests.
Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt-out of these communications at any time by following the instructions provided in the emails.
Analytics: We may use your information to analyze trends, track user activity, and improve the performance and functionality of our webshop.
Data security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer technology (SSL) to safeguard your data during transmission.
Third-Party Services
We may use third-party services such as Shopify, payment processors, shipping carriers, and analytics providers to facilitate our services. These third parties have their own privacy policies and may collect, use, and disclose your information in accordance with their policies.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.
Contact Us
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Still have questions?
If you have any questions, concerns, or feedback regarding our Privacy Policy or practices, please contact us at hello@faeves.com.
By continuing to use our webshop, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Thank you for trusting Faeves with your personal information.